Restore First Health  

Restore First Health offers advanced care for chronic wounds. We have specialty practices in Georgia, Pennsylvania, New Jersey, Texas, Kansas and Florida.  Every member of our team plays an essential role to ensure we help make our patients better today and healthier tomorrow. Find your next career opportunity and make a difference doing what you love at Restore First Health.

Restore First Health is hiring for a Practice Manager for a new practice in Orlando, FL. This role manages all day-to-day operations for our service lines at one location.  With responsibility for multiple functions, practice managers must have strong skills in areas such as communication, leadership, organization, time management and conflict resolution.

This position may be required to travel to Atlanta, Georgia and/or Jacksonville, FL for the initial onboarding and training period.  Flexible options can be made available to meet onboarding/training needs while also promoting a work/life balance. 

Qualifications

Required Minimum Education

• Bachelor’s degree in healthcare administration, public health or health information management

• May accept healthcare management experience in lieu of bachelor’s degree.

• 3-5 years of healthcare management experience required

• Ability to operate independently
• Able to plan and manage time effectively and execute projects to completion with minimal oversight
• Demonstrated strategic thinking and problem-solving ability
• Strong communication skills and ability to build productive relationships across various levels of the organization
• Personal organization and time management
• Human relations and teamwork
• Personal adaptability and motivation
• Listening
• Strong communication skills in order to effectively deal with conflicting views or issues and mediate fair solutions, as well as possessing excellent writing skills
• Analytical skills to resolve highly complex problems requiring the application of scientific or technical principles, theories, and concepts and in-depth, cross-functional, experienced-based knowledge
• Ability to identify and resolve important ethical, strategic, and operating problems that require innovative solutions based on extensive knowledge of the healthcare industry
• Ability to effectively manage employees within assigned practice
• Ability to persuade and negotiate with peer level managers on issues and programs that impact assigned practice

• Manage all day-to-day practice operations, including staffing, resources, access, patient throughput, reporting, and operational issues.
• Assesses, identifies, and implements opportunities for additional gains in access, quality, revenue, and expense control.
• Provides onboarding and continued support to providers, e.g., schedules, expense reimbursement, clinic initiatives, and staff concerns.
• Forecasts and develops operational and capital budgets, providing monthly and ad hoc statistical data interpretation and variance reporting with timely immediate corrective action plans.
• Manages practice-based revenue cycle charge capture and reconciliation, collections, internal controls, coding, and denial monitoring.
• Ensures back end processes and/or supports seamless transactions and processes that impact patient throughput and financial viability in a practice.
• Ensures structure addresses changes in technology, operational processes, and practice needs.
• Builds relationships with key stakeholders, communicating progress towards key performance indicators.
• Identifies and resolves important ethical, strategic, and operating problems that require innovative solutions based on extensive knowledge of the healthcare industry.
• Oversees and directs administrative activities, including current operational policies and procedures and internal/external reports and correspondence.
• Maintains open lines of communication and positive working relationships with staff, physicians, and key system partners.
• Evaluates and makes recommendations for business development and expansion opportunities.
• Oversees implementation of all expansion projects.
• Maintains professional affiliations and enhances professional growth and development to remain current in changing healthcare trends as relates to management of clinic operations.
• Understands and applies management information, concepts, and principles to practice operations, including risk management, compliance, information management, planning, marketing, governance, organizational dynamics, human resources, and financial management.
• Responsible for all aspects of managing and leading a team including: interviewing, hiring, training, developing, directing work and processes, managing performance, recognizing, and rewarding employees.  Providing and fostering a positive work environment for all team members are essential.
• Mentor team members to encourage personal and professional growth.
• Encourage ongoing skill development by providing opportunities for continued education.

Primary Location Address
6881 Kingspointe Pkwy 
Suite 2 
Orlando, FL 32819-6536

At Restore First Health, we are committed to providing a positive work environment that supports the well-being of every team member and supports a work/life balance. We believe in taking care of our team members so our team members can focus on providing the best care possible of our patients and the communities we serve.  We offer very competitive pay, paid holidays, three weeks of paid time off, sick leave, 401k matching, tuition reimbursement and multiple insurance plan options.